PRIVACY POLICY

1. Introduction

This Privacy Policy sets out the types of personal data Divide By Zero Clothing Limited, a company incorporated in the Navi mumbai india, may collect about you when you interact with us and explains how we process your personal data. References in this Privacy Policy to "Divide By Zero," "we," "us," or "our" are to Divide By Zero Clothing Limited.

This Privacy Policy applies if you are a visitor to our websites or our social media pages, if you purchase any products from Divide By Zero, and/or if you are a user of our apps. We may collect, use, store, and transfer different kinds of personal data about you when you visit our websites or social media pages, register for an online account with us, join our loyalty program, contact us, subscribe to our newsletter, purchase any of our products, or when you download and register an account for our apps.

Divide By Zero is the "data controller" in respect of your personal data for the purposes of data protection legislation and is registered with the Information Commissioner's Office. We are responsible for deciding how we hold and use personal data we collect or receive about you. We respect your privacy and are committed to protecting your personal data. We will ensure that your personal data is stored and used in accordance with this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

• Name, email address, postal address, and phone number
• Payment information (credit card numbers, billing address)
• Account credentials (username, password)
• Purchase history and preferences
• Communication preferences

Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and platform
• Website usage data and analytics
• Cookies and similar tracking technologies

Marketing and Communications Data

• Your preferences for receiving marketing communications
• Communication history with our customer service team
• Survey responses and feedback

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Personalizing your shopping experience
• Sending order confirmations and shipping updates

Marketing and Communication

• Sending promotional emails and newsletters (with your consent)
• Providing information about new products and offers
• Conducting market research and surveys
• Personalizing marketing content based on your preferences

Legal and Security

• Complying with legal obligations
• Preventing fraud and ensuring security
• Resolving disputes and enforcing agreements
• Protecting our rights and the rights of others

4. Third-Party Sharing

We may share your personal information with third parties in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, including payment processors, shipping companies, email service providers, and analytics providers. These partners are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Secure data centers and infrastructure

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: